Privacy Policy

At rentaltruck.co.uk, we take your privacy seriously. This policy outlines how we collect, use and protect your personal information when you use our services. We aim to be clear and transparent at every stage.

Information We Collect

When you contact us, make a booking, or use our website, we may collect personal details such as your name, email address, phone number and payment information. Additional information may be gathered if you choose to provide it while communicating with us.

How We Use Your Information

We use your information to manage your hire, process payments and provide customer support. It also helps us to stay in touch with you about your booking. Internally, we may review this data to improve our services and monitor how customers interact with our site and team.

Sharing Your Information

There are occasions when we may need to share your details with third parties. This includes payment processors, trusted vehicle partners and other service providers who assist with your booking. We may also share information when required to do so by law or regulation.

Data Security and Retention

Your information is stored securely. We apply appropriate safeguards, including encrypted storage and controlled access, to reduce the risk of unauthorised use. We only keep your data for as long as it is needed. Once it is no longer necessary, it is safely deleted or anonymised.

Your Rights

You have the right to know what information we hold about you. You can also request that we correct or remove your data, or ask us to limit how it is used. If you would like to make a request or find out more, please call us on 0333 210 9985.

Changes to This Policy

This privacy policy may change from time to time. If we update it, we will publish the revised version on our website. We recommend checking back now and again to stay informed.